FAQ'S

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What is The Mobile Wallet (TMW)?

What are the advantages of using The Mobile Wallet (TMW)?

Where can I use TMW?

Who is eligible to hold TMW account?

From where can I download this app?

Is there any registration fee?

On what phones is The Mobile Wallet app available?

How do I sign up for TMW account?

How do I sign in to my account?

How do I start using TMW?

How do I Load my Wallet / Load Money into my TMW?

Do I need to pay any fee for loading my TMW wallet?

How secure is The Mobile Wallet?

What kinds of TMW accounts can I have?

Where can I fill the KYC form?

How can I Request for Money?

How can I send Money to someone?

How do I find places that accept The Mobile Wallet?

How do I make Payments at Local Kirana Stores or other TMW Stores?

Can the Merchant request for a payment to my TMW App?

What are Reward Points?

How do I Earn Reward Points?

How do I Go from One Level to Another in the Loyalty Programme?

How many Reward Points do I Earn?

How do I Redeem Reward Points?

What is My Favourites and how can I Save and Access My Favourites?

Can I Invite a Friend to start using the TMW App?

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